Shipping Policy
This Shipping Policy explains how orders placed on OrSlow (https://orslow.clothing) are processed, shipped, and delivered.
1. Shipping Methods & Delivery Time
We offer multiple shipping options depending on your location. Estimated delivery times are shown at checkout and may vary based on the shipping method selected, destination, and product availability.
Delivery times are estimated and not guaranteed.
2. Order Processing Time
Orders are usually processed within 1–3 business days after payment confirmation. Processing times may be longer during sales, holidays, or high-demand periods.
Orders are not shipped on weekends or public holidays.
3. Shipping Rates
Shipping charges are calculated automatically at checkout based on order weight, destination, and selected shipping method. All shipping costs are displayed before payment.
4. International Shipping
OrSlow ships internationally to select countries.
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the customer’s responsibility and are not included in the product price or shipping fee.
5. Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking details. Tracking updates depend on the carrier and destination.
6. Shipping Restrictions
Some items may have shipping limitations due to size, weight, or legal restrictions. Any applicable limitations will be noted on the product page.
7. Delivery Issues & Delays
Shipping delays may occur due to factors outside our control, including customs processing, weather conditions, or carrier disruptions. We appreciate your patience in such cases.
If you experience a delivery issue, please contact us and we will assist where possible.
8. Lost or Damaged Shipments
If your order is lost or arrives damaged, contact us as soon as possible. We will work with the shipping carrier to investigate the issue and provide a replacement or refund where appropriate.
9. Incorrect or Undeliverable Addresses
Customers are responsible for providing accurate shipping information.
If a package is returned due to an incorrect or incomplete address, additional shipping charges may apply for reshipment.
10. Holiday Shipping
During peak holiday seasons, carriers may experience delays. We recommend placing orders early to avoid inconvenience.
11. Policy Updates
OrSlow reserves the right to update or modify this Shipping Policy at any time. Changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about our Shipping Policy, please contact us:
OrSlow
Website: https://orslow.clothing
Email: support@orslow.clothing