1. Introduction and Acceptance of Terms

Welcome to OrSlow (“we,” “us,” “our,” or “OrSlow”). These Terms and Conditions (“Terms”) govern your access to and use of the OrSlow website located at https://orslow.clothing (the “Site”) and all related services, features, and content provided by us.

By accessing or using our Site, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our Site.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the Site. Your continued use of the Site after changes are posted constitutes your acceptance of the modified Terms.

2. Eligibility and Account Registration

2.1 Eligibility

You must be at least 18 years old to use our Site and make purchases. By using our Site, you represent and warrant that you are of legal age to form a binding contract.

2.2 Account Registration

To access certain features of our Site, including making purchases, you may need to create an account. When creating an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security of your password and account
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

2.3 Account Termination

We reserve the right to suspend or terminate your account at any time, with or without notice, for any reason, including but not limited to:

  • Violation of these Terms
  • Fraudulent or illegal activity
  • Providing false or misleading information
  • Abuse of our services or staff

3. Products and Services

3.1 Product Descriptions

We strive to provide accurate descriptions, images, and pricing for all products on our Site. However, we do not warrant that product descriptions, images, pricing, or other content on the Site is accurate, complete, reliable, current, or error-free.

3.2 Pricing

All prices are displayed in US Dollars (USD) unless otherwise stated. Prices are subject to change without notice. We reserve the right to:

  • Modify product prices at any time
  • Correct pricing errors
  • Cancel orders placed at incorrect prices

3.3 Product Availability

Product availability is subject to change without notice. We reserve the right to:

  • Limit quantities of any products
  • Discontinue any product at any time
  • Refuse or cancel any order

3.4 Product Colors and Images

We make every effort to display product colors and details as accurately as possible. However, we cannot guarantee that your device’s display of colors will accurately reflect the actual product color, as this depends on your monitor or device settings.

4. Orders and Purchases

4.1 Order Acceptance

Your order is an offer to purchase products from us. We reserve the right to accept or decline your order for any reason, including but not limited to:

  • Product availability
  • Errors in product or pricing information
  • Credit or fraud concerns
  • Violation of these Terms

We will notify you if your order is declined or canceled.

4.2 Order Confirmation

After placing an order, you will receive an order confirmation email. This confirmation does not constitute our acceptance of your order—it is simply confirmation that we have received your order. We reserve the right to cancel any order after confirmation.

4.3 Payment

Payment must be made at the time of purchase using one of our accepted payment methods. By providing payment information, you represent and warrant that:

  • You are authorized to use the payment method
  • The payment information provided is accurate and current
  • You will pay all charges incurred

4.4 Payment Processing

All payments are processed through secure third-party payment processors. We do not store complete credit card information on our servers. Payment is subject to authorization and verification by your financial institution.

4.5 Taxes

You are responsible for any applicable taxes, duties, or customs fees associated with your purchase. These charges may vary depending on your location and are not included in our listed prices unless explicitly stated.

5. Shipping and Delivery

5.1 Shipping Policy

We ship to addresses worldwide, subject to certain restrictions. Shipping costs and estimated delivery times will be displayed at checkout. Please note:

  • Delivery times are estimates only and not guaranteed
  • We are not responsible for delays caused by shipping carriers, customs, or force majeure events
  • Risk of loss and title for products pass to you upon delivery to the shipping carrier

5.2 Shipping Address

You are responsible for providing accurate shipping information. We are not responsible for:

  • Orders shipped to incorrect addresses provided by you
  • Failed deliveries due to incorrect or incomplete address information
  • Delays caused by address verification issues

5.3 International Shipping

For international orders, you are responsible for:

  • All customs duties, import taxes, and fees
  • Compliance with import regulations in your country
  • Any additional charges imposed by customs authorities

Customs policies vary by country. Please contact your local customs office for more information.

6. Returns, Refunds, and Exchanges

6.1 Return Policy

We accept returns within 30 days of delivery for unworn, unwashed, and unaltered items in their original condition with all tags attached. To initiate a return:

  1. Contact us at support@orslow.clothing with your order number
  2. Receive return authorization and instructions
  3. Ship the item(s) back to us within 30 days

6.2 Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or we shipped the wrong item
  • We recommend using a trackable shipping method
  • We are not responsible for items lost or damaged during return shipping

6.3 Refunds

Once we receive and inspect your return, we will:

  • Send you an email confirmation
  • Process your refund within 5-10 business days
  • Refund to your original payment method

Refunds will include the purchase price of the returned item(s). Original shipping charges are non-refundable unless the return is due to our error.

6.4 Exchanges

We do not offer direct exchanges. If you need a different size or color, please return the original item and place a new order.

6.5 Non-Returnable Items

The following items cannot be returned:

  • Sale or clearance items (unless defective)
  • Items marked as final sale
  • Items without tags or in worn/altered condition

6.6 Defective or Damaged Items

If you receive a defective or damaged item, please contact us within 7 days of delivery at support@orslow.clothing with:

  • Your order number
  • Description of the defect or damage
  • Photos of the item

We will arrange for a replacement or full refund at no additional cost to you.

7. Intellectual Property Rights

7.1 Our Content

All content on the Site, including but not limited to text, graphics, logos, images, product descriptions, designs, and software, is the property of OrSlow or its licensors and is protected by intellectual property laws, including copyright, trademark, and patent laws.

7.2 Trademarks

“OrSlow” and our logo are trademarks of OrSlow. You may not use our trademarks without our prior written permission.

7.3 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for personal, non-commercial purposes. You may not:

  • Reproduce, distribute, modify, or create derivative works from our content
  • Use our content for commercial purposes
  • Remove copyright or proprietary notices
  • Use automated systems (bots, scrapers) to access the Site
  • Frame or mirror any part of the Site

7.4 User Content

If you submit content to our Site (reviews, comments, photos), you grant us a worldwide, perpetual, royalty-free license to use, reproduce, modify, and display such content for our business purposes.

8. Prohibited Uses

You agree not to use the Site for any unlawful or prohibited purpose, including but not limited to:

  • Violating any local, state, national, or international law
  • Infringing on intellectual property rights
  • Transmitting harmful code, viruses, or malware
  • Harassing, threatening, or defaming others
  • Impersonating any person or entity
  • Engaging in fraudulent activity
  • Collecting personal information about other users
  • Interfering with the Site’s operation or security
  • Using the Site for unauthorized commercial purposes
  • Reselling products purchased from us without authorization
  • Attempting to gain unauthorized access to our systems

9. Third-Party Links and Services

Our Site may contain links to third-party websites, services, or resources. We are not responsible for:

  • The content, accuracy, or practices of third-party sites
  • Products or services offered by third parties
  • Any transactions you enter into with third parties

Your interactions with third-party sites are governed by their own terms and privacy policies.

10. Disclaimers and Limitations of Liability

10.1 Disclaimer of Warranties

THE SITE AND ALL PRODUCTS AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • Warranties of merchantability or fitness for a particular purpose
  • Non-infringement
  • Accuracy, reliability, or completeness of content
  • Uninterrupted or error-free operation

We do not warrant that:

  • The Site will meet your requirements
  • The Site will be available at all times
  • The Site will be secure or free from errors or viruses
  • Product descriptions are accurate or complete

10.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ORSLOW SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

  • Loss of profits, data, or use
  • Business interruption
  • Personal injury or property damage
  • Emotional distress

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SITE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.

10.3 Exceptions

Some jurisdictions do not allow limitations on warranties or liability for certain damages. In such jurisdictions, our liability will be limited to the maximum extent permitted by law.

11. Indemnification

You agree to indemnify, defend, and hold harmless OrSlow, its affiliates, officers, directors, employees, and agents from any claims, losses, damages, liabilities, and expenses (including attorneys’ fees) arising from:

  • Your use of the Site
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Your violation of any law or regulation

12. Dispute Resolution

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your State/Country], without regard to its conflict of law provisions.

12.2 Arbitration Agreement

Any dispute arising out of or relating to these Terms or your use of the Site shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except:

  • You may assert claims in small claims court if they qualify
  • Either party may seek injunctive or equitable relief in court

12.3 Class Action Waiver

YOU AGREE THAT ANY ARBITRATION OR PROCEEDING SHALL BE LIMITED TO THE DISPUTE BETWEEN YOU AND ORSLOW INDIVIDUALLY. YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

12.4 Jury Trial Waiver

YOU WAIVE YOUR RIGHT TO A JURY TRIAL for any disputes arising from or relating to these Terms.

13. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to:

  • Acts of God (natural disasters, pandemics, etc.)
  • War, terrorism, or civil unrest
  • Government actions or regulations
  • Labor disputes or strikes
  • Utility failures or internet outages
  • Supplier failures or shortages

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable.

15. Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and OrSlow regarding your use of the Site and supersede all prior agreements and understandings.

16. Waiver

Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of OrSlow.

17. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.

18. Contact Information

If you have any questions, concerns, or disputes regarding these Terms, please contact us:

OrSlow
 Email: support@orslow.clothing
 Website: https://orslow.clothing

For legal notices, please include “Legal Notice” in your email subject line.

19. Acknowledgment

BY USING OUR SITE, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS AND CONDITIONS, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT USE OUR SITE.